Fix CallHistoryPluginHelper Keychain Request – (in 2023)

The Soft Best

Updated on


Have you ever wondered why your Mac’s CPU usage suddenly spikes, and upon investigation, you find the culprit to be a mysterious process called “CallHistoryPluginHelper”? If you’re scratching your head, wondering what this is and why it’s causing trouble, you’re in the right place. So, how to fix callhistorypluginhelper keychain request?

Fix CallHistoryPluginHelper Keychain Request


  • Understand the role of this background process linked to FaceTime on your Mac.
  • Find where crucial CallHistoryPluginHelper files are stored in your Mac’s system.
  • Learn simple steps to troubleshoot and fix high CPU usage problems related to CallHistoryPluginHelper.
  • Identify and address other apps causing CPU spikes using the Activity Monitor tool.

How to Fix CallHistoryPluginHelper Keychain Request Problem

CallHistoryPluginHelper is a background process linked to FaceTime on macOS, managing call history data. If it’s causing high CPU usage, update macOS and FaceTime, reset FaceTime preferences, monitor Activity Monitor for other culprits, or contact Apple Support for assistance.

Here, we’ll explore the purpose of CallHistoryPluginHelper, its association with FaceTime, and how you can address the issues it might cause.

CallHistoryPluginHelper and Its Role in FaceTime

First things first, let’s unravel the mystery behind CallHistoryPluginHelper. As you may have discovered, CallHistoryPluginHelper is a daemon, essentially a background process, associated with FaceTime.

It handles call history data and is responsible for managing your call logs, ensuring a seamless experience when you use FaceTime on your Mac.

Locating CallHistoryPluginHelper and CallHistoryDB Files

To delve deeper into the issue, navigate to the following directory on your Mac:

~/Library/Application Support/CallHistoryDB/

Inside this folder, you’ll encounter various files, with one specific file of interest: “CallHistory.storedata”. This file is essentially a database you can open using applications like the free “DB Browser for SQLite”. However, if you’re not well-versed in MySQL databases, the contents might seem like a maze of incomprehensible data.

The core binary file for CallHistoryPluginHelper can be found here:


It’s worth noting that tampering with this binary file could lead to system instability, so it’s best only to make changes here if you have advanced technical knowledge.

Addressing High CPU Usage

Now, let’s tackle the issue of CallHistoryPluginHelper hogging your CPU. Ideally, this process should consume a manageable amount of CPU power. If it does, there might be an underlying problem that needs attention. Here are a few steps you can take to resolve this issue:

  1. Update macOS: Ensure your macOS is up-to-date. Apple frequently releases updates that address bugs and improve system performance. Check for updates by clicking on the Apple menu > System Preferences > Software Update.
  2. Check for FaceTime Updates: If the problem persists, ensure FaceTime is also updated to the latest version. Sometimes, compatibility issues between FaceTime and your macOS version can cause unexpected CPU usage.
  3. Reset FaceTime Preferences: If the problem continues, you can try resetting FaceTime preferences. Go to FaceTime > Preferences > Settings and click on the “Sign Out” button. Then, sign back in and check if the issue is resolved.
  4. Monitor Activity Monitor: Use the Activity Monitor (found in Applications > Utilities) to identify any other applications or processes that might be causing high CPU usage. Addressing these issues can sometimes indirectly resolve problems related to CallHistoryPluginHelper.
  5. Contact Apple Support: If all else fails and CallHistoryPluginHelper continues to hog your CPU, it might be time to contact Apple Support. They have the expertise to diagnose and resolve complex issues related to macOS and its processes.


CallHistoryPluginHelper, while essential for FaceTime functionality, should not cause undue strain on your Mac’s CPU. By understanding its role, locating relevant files, and following the steps mentioned above, you can effectively address the issue of high CPU usage associated with CallHistoryPluginHelper.

I hope this guide has shed light on the mysterious CallHistoryPluginHelper and provided you with actionable steps to resolve any issues you might be facing.


Md Mahbubul Islam Rokon

About the author

We Founded in 2019 by a good going group, TheSoftBest has come a long way from its beginnings in the USA. When we first started out, our passion for software review drove them to start their own business.